Trust Centre
Insurance, data, safety and compliance — plainly stated
Deploying a service robot involves three parties: Keenon as manufacturer, Fresh Mango Robotics as UK supplier and support provider, and you as the site operator. These pages set out what each of us is responsible for.
Insurance
How liability cover works between Fresh Mango Robotics, Keenon and the customer.
GDPR and data protection
How data collected by robots and by our business systems is handled.
Data protection impact assessments (DPIA)
Whether a DPIA is needed for a robot deployment, and who carries it out.
Accessibility
How robots and our own site interact with accessibility considerations.
Safeguarding
How robot deployments are considered in settings with vulnerable people.
DBS-checked personnel
Background checks for field engineers who attend customer sites.
Engineer qualifications
Technical certifications held by Fresh Mango Robotics field engineers.
Safety standards
How robot safety features and site safety are handled between manufacturer, supplier and customer.
UKCA compliance
How UKCA marking relates to Keenon hardware supplied in the UK.
CE compliance
How CE marking relates to Keenon hardware supplied in the UK and EU.
Service levels
How our support tiers and response times work.
Customer references
We do not publish customer names or quotes without the customer's explicit consent. Named customer references are provided on request, following customer permission — see our published case studies and third-party reviews of Keenon robots in the meantime.
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