Process

How it works

Four steps from first contact to a working robot. We handle the complexity so you don't have to.

01

Site Survey

Duration

1–2 days

Deliverable

Site assessment report and robot recommendation

We visit your premises — or review your floor plans remotely — to understand your layout, traffic patterns, and operational requirements. We identify the right robot model, the optimal routes, and any infrastructure needs.

02

Demo

Duration

Half day

Deliverable

Live demonstration and Q&A with your team

We bring the robot to your site and run it on your floors. Your team sees it in action, asks questions, and gets comfortable with the technology. No obligation. No pressure.

03

Deploy

Duration

1–2 days

Deliverable

Installed robot, mapped routes, trained staff

We handle installation, mapping, and configuration. Then we train your staff — not just button-pressing, but how to manage the robot day-to-day, handle exceptions, and get the most from the system.

04

Support

Duration

Ongoing

Deliverable

Support contract with defined SLAs

Ongoing support from our UK service desk. Remote monitoring, software updates, and an engineer on the phone when you need one. Optional on-site maintenance visits and SLA-backed response times.