What is Robotics as a Service (RaaS)?
Direct answer
Key facts
- One fixed monthly fee, no capital expenditure.
- Support, maintenance and software updates included for the term.
- The provider is accountable for keeping the robot running.
- Refresh onto a current-generation machine at term end.
- Repeatable per-site cost, which makes multi-site rollout straightforward.
- Costs more over five years than outright purchase — that is the trade for risk transfer.
RaaS is not the same as leasing
A finance lease pays for a machine over time and may leave maintenance, updates and downtime with you. RaaS bundles a service obligation with the hardware: if the robot is not running, the provider is not delivering what you are paying for.
That distinction matters most when something goes wrong. On RaaS, a covered fault is diagnosed and fixed inside the fee, not invoiced separately.
Who RaaS suits
Cleaning contractors matching cost to contract length, care groups and academy trusts avoiding capital approval, multi-site hospitality groups needing a repeatable per-site cost, and any operation where the robot has to be justified against a labour line rather than a capital budget.
Related questions
What does Robotics as a Service mean?
It means paying a fixed monthly fee for a working robot capability rather than buying a machine. The fee covers the robot, survey, installation, mapping, training, software updates, monitoring, maintenance and UK support for the agreed term.
Is RaaS available for cleaning, service and logistics robots?
Yes. Fresh Mango Robotics offers Robotics-as-a-Service across cleaning robots, food-running and service robots, and logistics and transport robots.
Does RaaS require a capital budget?
No. It is an operating expense that sits alongside the labour it displaces, which is why it is commonly used by care groups, schools and contractors where capital approval is slow or unavailable.
What happens at the end of a RaaS term?
You upgrade to a current-generation machine, extend on the existing one, or hand it back. The end position is agreed at the start of the term.
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